Privacy Notice

1. Scope

This notice applies to the public MAGIC Engineering website and to enquiries submitted through it. It does not cover project delivery contracts or systems MAGIC operates for customers, which are governed by their own agreements.

2. Information we collect

We collect the contact information a visitor chooses to provide through the enquiry form: name, organisation, work email, phone number if supplied, city and country, project choices and the enquiry message itself. Normal website operation also generates essential technical and security information, such as server logs used to keep the site working and to protect it from abuse. If the visitor makes an optional preference choice, that choice is recorded. The site also records cookieless measurement data — page views and loading performance — through Cloudflare Web Analytics, which sets no cookies and stores nothing on your device. This website does not collect other categories of data.

3. Why we use it

We use this information to respond to enquiries; to assess and follow up on a requested project discussion; to operate, secure and troubleshoot the website; and to meet legal obligations where applicable. Marketing communications are sent only when a visitor separately chooses to receive them — submitting an enquiry is not a marketing opt-in.

4. Lawful basis and your choice

MAGIC processes enquiry information in order to take the steps a visitor has requested — responding to their enquiry and discussing their project. Essential security processing is used to operate and protect the website. Where consent is required for a non-essential purpose, MAGIC asks for it separately, and it can be withdrawn at any time. This notice describes deployed processing only and is not legal advice.

5. Sharing

Enquiry information may be accessed by authorised MAGIC personnel and by carefully selected service providers that host, secure or support the website and its enquiry handling — only as needed for those purposes and under appropriate safeguards. Specific vendors are not listed here until confirmed. Cloudflare delivers, protects and measures this website on MAGIC's behalf.

6. International transfers

Where information is processed outside Thailand, MAGIC will use appropriate safeguards, subject to applicable law.

7. Retention

Enquiry records are retained only as long as needed to handle the enquiry, manage the resulting relationship, comply with legal obligations or resolve disputes, and are then securely deleted or anonymised. The configured retention period for enquiry records is: [TO CONFIRM — e.g. 24 months after the enquiry is closed].

8. Security

MAGIC uses reasonable technical and organisational measures to protect information handled through this website. No internet transmission is completely risk-free, and MAGIC does not claim absolute security or any specific certification for this website.

9. Your rights and how to contact us

To ask about your personal information, or to exercise rights available under applicable law, contact info@magic-engineering.co.th. We may need to verify your identity before acting on a request, and requests are assessed under applicable law.

10. Changes to this notice

MAGIC may update this notice from time to time. The date of the latest version is always shown on this page. Last updated: 1 September 2026.